Cookies are short pieces of text that websites send to your browser. They let the website remember information about your visit, to make your visit easier and make the website more useful. For example, we use a cookie to remember if you have logged in, or which products you have added to your shopping basket.
When you visit our website, cookies are sent directly by us or by our third-party service providers. The types of cookies we use are:
Necessary cookies
These help make the website usuable by enabling basic function like access to our secure Learner' Areas. The website cannot function properly without these cookies.
Statistics cookies
These cookies help us to understand how visitors to the website interact with it by collecting and reporting information anonymously.
We provide you with full details of the cookies we use on this website below.
Your consent applies to the following domains: www.elklan.co.uk and s3.elklan.co.uk
Necessary cookies
These help make the website usuable by enabling basic function like access to our secure Learner' Areas. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| cookies | elklan.co.uk | Remembers if the user has given or refused consent for statistics cookies | 90 days |
| PHPSESSID | elklan.co.uk | Preserves user session state across page requests | 1 day |
| _grecaptcha | elklan.co.uk | Google reCAPTCHA, used to provide spam protection | Browser session |
| rc::b | google.com | Google reCAPTCHA, used to provide spam protection | Browser session |
| rc::c | google.com | Google reCAPTCHA, used to provide spam protection | Browser session |
| __stripe_sid | stripe.com | Stripe, used for fraud prevention when setting up recurring payments only | 1 year |
| __stripe_mid | stripe.com | Stripe, used for fraud prevention when setting up recurring payments only | 1 year |
| joe-chnlcustid | cdn.freshbots.ai | Used to enable you to interact with the chatbot hosted by Freshdesk, remembering you by storing a unique ID. | 1 year |
| spd-custhash | cdn.freshbots.ai | Used to enable you to interact with the chatbot by Freshdesk, remembering you by storing a unique ID. | 1 year |
Statistics cookies
These help us understand how visitors interact with the website by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _ga | elklan.co.uk | A Google Universal Analytics cookie which assigns a randomly generated unique ID used to generate statistical data on how the visitor uses the website. | 2 years |
| _gid | elklan.co.uk | A Google Universal Analytics cookie which assigns a randomly generated unique ID used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat[...] | elklan.co.uk | A Google Universal Analytics cookie used to limit the amount of data recorded by Google on high traffic volume websites by limiting request rates. | 1 minute |
Advertising cookies
These cookies are used to track visitors across websites. The intention is to help us understand how effective and engaging our advertising campaigns are.
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _fbp | Meta Platforms, Inc. | Used by Facebook to deliver advertising, distinguishing betwen and tracking users. | 3 months |
| _fbc | Meta Platforms, Inc. | Used when a link is followed from Facebook to this website. | 3 months |
Preferences cookies
These cookies allow you to set preferences, and improve the website behaviour for you.
| Name | Provider | Purpose | Expiry |
|---|---|---|---|
| hp_alerts_promo | Elklan Training Limited | Used to prevent delay accessing the website after a number of invitations to receive our email newsletter. | 3 months |